Warranty & returns policy

By using our website, https://rng-t.com/ (the Website), you accept this Warranty & Returns Policy in full and confirm that you are at least 18 years old and have full legal capacity. Please do not use the Website if you do not accept this policy. This Warranty & Returns Policy is an integral part of our Terms of Service and must be read in conjunction with them. ⚠️ IMPORTANT:

• This policy applies ONLY to consumers (individuals purchasing for personal use, not for business or professional activity).
• Business/non-consumer purchases are subject to general civil liability rules.

❗ BEFORE PURCHASING:

• Carefully review product photos & descriptions.
• Returns/chargebacks are only accepted if:
  • The product significantly differs from its description (e.g., does not fit the intended car model).
  • Minor visual differences (e.g., "looks less cool than in photos") do not qualify for returns.

1. RETURNS

1.1 Right to Withdraw You may return a product within 14 days of delivery if you change your mind. 1.2 Return Process

• Notify us in writing (email or post) before returning the product.
• Ship the product back within 14 days of your withdrawal notice.
• Return address: Renegade-Design, LLC ul. Efremova d. 58a, Ulyanovsk, Russian Federation

1.3 Non-Returnable Items You cannot return:

• Custom/personalized products.
• Perishable or rapidly deteriorating goods.

1.4 Condition of Returned Items

• Must be unused, in original packaging.
• No returns if:
  • Installed on a car.
  • Damaged due to excessive handling.

1.5 Refunds

• Refund issued within 14 days of receiving the returned product.
• Only product price refunded (shipping costs non-refundable).
• Original payment method used unless agreed otherwise.

2. CHARGEBACKS

2.1 Card Payments

• Chargeback rights depend on your card provider’s policies (Visa/Mastercard).
• Contact us first to resolve disputes before filing a chargeback.

2.2 Invalid Chargeback Claims

• Not eligible if you ignored product compatibility details at purchase.

3. WARRANTY

3.1 Coverage

• Applies if the product is faulty (does not match descriptions or fails to fit the intended car model).

3.2 Exclusions Warranty void if:

• Minor cosmetic flaws (scratches, "looks less cool").
• Damage from misuse, neglect, or wear and tear.
• Defects disclosed before purchase.

3.3 Modifications & Repairs

• Warranty void if:
  • Product was modified/repaired by you or a third party.
  • Installed on a car (unless you prove defects existed before installation).

3.4 Warranty Period

• 2 years from delivery (claim must be filed within 2 months of discovering the defect).
• First 6 months: We cover proof of defect.
• After 6 months: You must prove the defect existed at delivery.

3.5 Remedies

• Repair or replacement (handled by the manufacturer; delays possible).
• Refund/price reduction if repair/replacement is impractical.

3.6 Extended Manufacturer Warranties

• Some products include additional manufacturer guarantees (terms provided separately).

4. DEFECTIVE/DANGEROUS PRODUCTS

4.1 Liability

• If a product is dangerously defective, you may claim damages from the manufacturer.
• We will provide the manufacturer’s contact details upon request.

4.2 Claim Deadlines

• Within 3 years of purchase (max 10 years from product release).

CONTACT US For returns, warranty claims, or disputes:

• Email: info@rng-t.com
• Phone: +7 (499) 647-58-73

Address: Renegade-Design, LLC, ul. Efremova d. 58a, Ulyanovsk, Russian Federation